Infotrack Systems: Powering Up the Modern HCM Tech-Transformation

infotrack systems
Dr Bhushan Sahni | Managing Director and Sameeksha Sahni | Chief Executive Officer | Infotrack Systems

This is the age of human-tech integration to the point that technology is just an extension of human intelligence, interaction, interpersonal communication, and a medium through which we are progressing into a super-advanced future realm. Human-Intelligent-Machine-Integrated solutions have redefined not only industries and companies but also their Human Resources Management aspect altogether.

Along with facial recognition, biometric security systems and gesture-based interactive training modules, technologies like Artificial Intelligence (AI), Machine Learning (ML), and Virtual Reality have been leveraged by Infotrack Systems to pave the way for futuristic, smarter, and more humane HCM systems such as People Dynamics(HCM) Suite, Contract Workforce Management Suite (CWMS), Retirement Benefits Management System (RBMS), ER Suite, Payroll Management, and AI-based Virtual Assistant with advanced features such as voice-enabled inbuilt conversational engine, inbuilt cognitive engine, deep learning algorithms, recurrent neural networks-based analytics, etc.

Founded in 1994 by a team of professionals with a wide range of experience in the IT Industry, Infotrack Systems has a cumulative experience of nearly three decades in the HCM domain, which is reflected in its products, processes, and best practices.

Led by Dr Bhushan Sahni, the Managing Director and Sameeksha Sahni, Chief Executive Officer (CEO), with their vast experience in the field, Infotrack Systems have been able to help transform businesses for the greater good with its innovative vision.

Dr Sahni says, “Our secure state-of-the-art products have gained a reputation for cost-effectiveness, reliability, robustness, and ease of implementation.” Infotrack’s user-friendly solutions are engineered on a solid foundation and are completely integrated.

Always Leading the Transformational Track

Infotrack Systems has been in the market for over 28 years and has serviced a broad range of organizations over the period. Ranging from medium-sized businesses to Fortune India 100 enterprises which include some of the leading companies, banks, and government agencies such as the  World’s largest two-wheeler manufacturer–Hero  MotoCorp, India’s largest private sector bank–HDFC Bank, India’s second-largest pharma company–Aurobindo Pharma Group (10+ companies), India’s progressive public sector fertilizer giant–Gujarat Narmada Fertilizers Group (GNFC), Prestigious Murugappa Group company–Cholamandalam MS General Insurance Company Ltd, India’s largest retail giant–Future Group (30+ companies), DCB Bank Ltd, Neuberg Diagnostics(7+ companies), SIDBI, ITC, Vesuvius, etc.

Regarding Infotrack’s offering and aspects that make it stand out in the cutthroat competition, Dr Sahni says that they have a…

Range of High-Quality Services:

Infotrack provides state-of-the-art, end-to-end, completely integrated, on-premises/on private cloud solutions for comprehensive people-related needs of any organization from end to end. The only object-oriented, AI-based, on-premises HCM solution that offers a comprehensive HR Suite with an AI-based voice-enabled virtual assistant,

 ER Suite, Contingent workforce Suite, Retirement Benefits Suite and Analytics Suite.

People Dynamics-Human Capital Management Suite

Infotrack’s Platform addresses issues that are on top of the mind of every HR person. Infotrack HCM is the only integrated, comprehensive, AI-based, Cradle to Grave HCM solution. Infotrack HCM is Made in India, Made for India and Made by Indians. It has meticulous data security and compliance processes that ensure the best levels of business continuity.

Infotrack’s HCM solution strives to successfully deliver significant business value by going beyond just extending a mere HR processes automation tool. Infotrack brings many innovations to the HR tech space, like machine learning for recruitment, AI-enabled Virtual Assistant, Powerful data visualization, face recognition and biometric-based attendance, interactive dashboards for real-time data analysis and powerful people analytics to engage the workforce and retain the right talent.

Empowering businesses with superb HR solutions-

  • Infotrack’s Business-first mindset helps define the business problem to be solved and map it to the desired technology-enabled future state.
  • They are uniquely positioned to understand the client’s business, and technology issues, making them a Business Integrator versus a traditional systems integrator
  • Gain total control and complete security of your data with Infotrack’s on-premises secure solutions
  • The software solutions enhance the development ability of customers at a fraction of the cost and substantially reduce risk.
  • Infotrack People analytics solutions deliver business value by combining the power of data with analytics. Such insights and foresight will further enhance the productivity benefits derived across the clients’ HR and business value chain.
  • The firm’s 360-degree Continuous Performance Feedback Management tool is a new way of looking at the traditional employee performance review structure; it results in a more holistic and accurate picture of employee performance.
  • Robust, configurable reports that let you drill through to employee-level detail, with the flexibility to tailor the data and gain the insights necessary for quick decision-making.
  • Easy-to-use payroll solution to handle even the most complex payroll requirements with ease
  • Infotrack’s mobile-first applications get the HCM application at your fingertips and cater to your employee’s expectations of efficiency and convenience.

Geo-fencing and geo-tagging-

Dr Sahni shares, “These solutions transform the way we work by digitally connecting the workforce and increasing productivity.” It empowers employees with flexible work timings, enhancing employee efficiency and business outcomes.

ER Suite-

Single unified Employee Relations Suite aids in recording, tracking cases, disciplinary action and grievances of the employees throughout the organization, helping the clients better manage the workforce.

Rewards and Recognition-

Motivate employees effectively by recognizing their daily efforts and accomplishments and rewarding them accordingly.

CWMS (Contingent Workforce Management) Suite-

  • Comprehensive state-of-the-art, end-to-end Contingent Workforce Solution
  • Comprehensive Contractor Management
  • Caters to Policies and Statutory Compliance
  • Real-time Contingent Workforce and Manager Self-Service
  • Fully equipped Mobile App

Today, more companies are using contingent workers to meet global business needs. Contingent Workforce Management System revolutionizes how organizations manage contingent workers–to achieve total workforce visibility, maximize cost savings, improve worker and supplier quality, and enforce compliance. This system supplies a high degree of flexibility and allows the configuration of the system as per the organization’s needs.

  • Higher efficiency with end-to-end Contingent Workforce Lifecycle Management
  • Empower employees with browser-based kiosk and employee self-service
  • Real-time compliance management caters to policies and statutory compliances
  • Real-time Contingent Workforce and Manager Self-Service
  • Single sign-on facility
  • Ease of integration with existing ERPs

Retirement RBMS (Retirement Benefits Management System) Suite-

  • Flexible and scalable Retirement Benefits solution
  • Single window for administration for multiple schemes
  • The system has provision for in-built benefit processes/workflows
  • Powerful decision support system for comprehensive analysis
  • Covers all Indian social security obligations like Provident Fund/Trust Pensions, Gratuity, Superannuation, and other welfare trusts
  • Easily manage hybrid schemes and provisions for DBs and DCs
  • Fully equipped Mobile App available

AI-based Virtual Assistant-

Infotrack’s innovative AI-based virtual assistant provides a superlative employee experience; unlike humans who can only communicate with one human at a time, it can simultaneously have conversations with thousands of people, hence reducing cost per contact and ensuring that employee engagement, performance, and HR efficiency is at the best level.

It has a powerful conversational workflow engine that transforms tasks and approvals into automated processes. It uses conversational user experience (UX) to deliver personalized engagements with the user, completing tasks and supplying an exceptional experience. It has an inbuilt Neural Machine Translation, and Recurrent Neural Networks based Cognitive Engine. An AI-based virtual assistant supplies the requested data intelligently to the end-users. Integration/custom components can be invoked during the dialogue flow to fetch information or perform transactions through your APIs to your backend and Enterprise applications.

Neural Network-based analytics: Infotrack provides a robust neural network-based predictive analytics engine for effective decision support. This solution helps you transform data into Intelligence, making analytics simple and accessible. Advanced capabilities enable you to uncover powerful analyses across your workforce and business data. With powerful dashboards, various visualizations get deeper insights and make data-driven decisions.

People analytics dashboards give deeper insights and help understand attrition, hiring metrics, employee cost, and employee engagement by geography, business unit, and manager. With this solution, you can identify the leading indicators of organizational effectiveness. Hire and retain high-quality, high-performing talent and use predictive retention analysis to identify employee-level risk factors. Find out the future high risk of churn and focus on the retention of critical people. These data insights help you make better decisions that lead to better business results today, tomorrow, and beyond.

Adept Leadership Charisma

Infotrack is managed by eminent and vastly experienced professionals from the Information Technology Industry, such as Dr Bhushan Sahni, who holds a Doctorate in Computer Science specializing in Artificial Intelligence and has been recognized as one of the “Most Influential Scientists of 2016 in the area of A.I based Predictive Analytics” at Cambridge, UK.

Dr Sahni is ably aided by Sameeksha Sahni, a Gold-medallist and All-India topper in Cyber Laws from NALSAR University and a Design Thinker from Stanford Graduate School of Business.

A strong league of experienced professionals, Infotrack’s team comprises functional specialists in HCM, Finance, Payroll, Tax, Telecommunications, Command and Control Systems, Network Management, Simulation, etc. Software specialists in Artificial Intelligence, Machine/Deep Learning, Neural Networks, Predictive Analytics, and BI/Business Analytics.

As an experienced leader, Dr Sahni’s opinion on how adopting modern technologies such as Artificial Intelligence and Machine Learning impact the HR Solutions space and how Infotrack is adapting to the change is extensively optimistic. He says that the advent of technology, changing demographics, and post-COVID-19 scenarios are forcing significant differences in the way organizations hired and managed their talent.

Dr Sahni also believes that HRs are no longer limited to doing the daily chores of hiring and managing employees but also contribute data-driven insights that can help in strategic business decision-making. Thus, digitization acts as a catalyst for HR transformation in the future, carving out a more strategic role for HR in the business.

HR and Payroll are at the core of every organization. With the new-age dynamic workforce distributed across geographies, and the majority working from home/remotely, organizations are grappling with multiple processes, systems, and time zones.

The established rules of HR need to be altered in correspondence with the evolving hierarchies, new organizational alliances, and demographic characteristics. These changing workspace dynamics require a complete overhaul of people management and policies. Technology is getting intertwined and is rewriting the rules of business and HR.

Over and above these challenges, employee expectations demand a more inclusive, transparent, and integrated digital workplace experience. “Hence there is a need for the HR Tech platforms to be intelligent, end-to-end, agile, accessible, and flexible,” says Dr Sahni.

A Tech-Human Unified Intelligent System

Infotrack’s People Dynamics HCM platform does just that. It is an AI-based, unified, intuitive, scalable, and secure Intelligent HCM platform that gives the user a hassle-free and world-class experience. The mobile-first approach provides the speed, agility, adaptability, and transparency required by the modern workforce and delivers an enriching employee experience with maximum operational efficiency. In the post-COVID-19 situation, the physical interaction between employees and HR is minimized, creating an urgent need for a secure, intelligent, and user-centric system.

The user-centric approach of Infotrack ensures that technology helps the employees in improving their productivity by ensuring that there is a perfect balance between “Work” and “Life” for the employee.

On envisioning scaling Infotrack’s operations and offerings in the future, Dr Sahni says that Infotrack’s Vision and endeavour are to deliver significant business value by going far beyond offering a mere HR processes automation tool.

He states, “We lead the HR Tech space with innovations like Machine Learning for Recruitment, AI-enabled Virtual assistant, Powerful data visualization, Geo-fencing and geo-tagging, for the Mobile workforce, face recognition and biometric-based attendance, Interactive dashboard for real-time data analysis, powerful people analytics to engage the workforce and retain the right talent.”

What the future holds?

Infotrack aims to become a game-changer in this field with its intuitive, conversational virtual assistant powered by AI that uses NLP, NLU, deep learning, and self-learning neural networks. While most HR products offer conventional Chatbots, Infotrack’s Digital Virtual Assistant goes way beyond performing complex tasks, navigating the entire system, and saving precious time and resources.

One can directly converse with it on the go, as it is now available on mobile as well as the web. It is loaded with feature-rich functionality and an intuitive UX based on chat and voice recognition, all in a conversational tone that feels natural. Artificial intelligence and machine learning gather data anonymously and refine it into actionable intent, enabling a personalized, predictive, and effortless customer experience.

Infotrack has a dedicated team working on innovative, cutting-edge technologies. Dr Sahni reveals, “Some of the upcoming technologies we are working on are:

  • Workforce Productivity Tools,
  • Employee Well-Being and Work Management,
  • Intelligent Communications,
  • Intelligent Employee Experience Tools,
  • Intelligent Self-Service,
  • Sentiment Analytics.”

Client Testimonials

“Infotrack HR Suite has the most comprehensive Recruitment and On-Boarding processes. Infotrack HR Suite also provides a user-friendly candidate portal. Infotrack HR Suite offers end-to-end integration for all our HR Processes. All the HR processes and approvals are online, and all HR-related communications are generated by the system. Infotrack has a devoted and committed team. Infotrack was also recognized by DCB Bank and was conferred with the “Best Support Provider Award” by the DCB Bank.” – Mr Sandesh Palkar, Head HR Operations, DCB Bank.

“Infotrack HR Suite has lived up to the challenges of our diverse and complex requirements of GNFC Group for more than 20 years now. Being a mega organization, which is into diverse business domains such as fertilizers, finance, etc., Infotrack HR Suite has catered to our unique requirements, such as long-term settlements and pay commissions very effectively and efficiently. Infotrack HR Suite encompasses the entire employee life cycle cutting across all the stages, right from onboarding to post-retirement. Infotrack HR Suite truly is a cradle-to-grave solution. It offers an integrated Retirements Benefit Solution that seamlessly integrates with Infotrack HR and Payroll, which is integrated with our SAP system. There is seamless data exchange between the systems. We are also using Infotrack for our Contingent workforce.” – Mr Snehal T Bhatt, Sr. Manager, Gujarat Narmada Valley Fertilizers & Chemicals Limited.

“Infotrack Solution implemented by their dedicated team caters to the entire lifecycle of Hero Moto Corp’s workforce. This solution is integrated with SAP and has catered to the intricacies and specific requirements across all our locations. Further, it has helped us in taking automation to the next level and accelerate our goal of a paperless office. Functionalities provided on Kiosk are intuitive and self-navigating.” – Mr Vikas Malhotra, Head of Business Solutions, Hero MotoCorp.

“Infotrack HRMS has offered a customized best fit solution for our Chola Group companies. Infotrack Solution is versatile and caters to all our needs and more. Infotrack HRMS Suite is intuitive, accurate, smooth, and easy to use. The Infotrack team is experienced, and their efficient service ensures that, as a business owner, I can focus on my core operations. They ensure that our payroll and taxes are done as per statutory compliance and on time. Infotrack has truly added value as a solution provider to enhance the overall operational effectiveness.” – Mr Kaarthikeian S, Manger, Chola MS.

Infotrack System’s Hall of Fame

Infotrack System has been bestowed with many awards, including,

  • 10 Most Promising Data Analytics Solution Providers – 2022 by CIOReview India (Featured as Cover Story)
  • Top 10 Most Promising Talent Management Solution Providers by Silicon India
  • Certificate of Excellence for being 10 Most Innovative HR Tech Companies in India in 2021 by CXO Outlook (Featured as Cover Story)
  • The Most Admired Companies of the Year 2021 by The Enterprise World (Featured as Cover Story)
  • The 10 Most Reliable HR Solution Providers in 2020 by The Enterprise World
  • 20 Most Promising HR Tech Solution Providers – 2019 by CIOReview India (Featured as Cover Story)